Terms & Conditions

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using Viah Connect's website, mobile application, and services (collectively, the "Platform"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Platform.

2. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Provide accurate, current, and complete information during registration
  • Not have been previously suspended or removed from our Platform
  • Use our services for legitimate matchmaking purposes only

3. Account Registration

When creating an account with Viah Connect, you agree to:

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account
  • Not create multiple accounts for deceptive purposes
  • Provide genuine and verifiable information about yourself

4. Membership Plans and Payments

Viah Connect offers various membership tiers with different features and benefits. By purchasing a membership, you agree to:

  • Pay all applicable fees as described at the time of purchase
  • Authorize recurring payments for subscription-based memberships
  • Provide valid and up-to-date payment information
  • Understand that membership fees are non-refundable except as required by law
  • Receive notifications about membership renewals and changes

5. Privacy and Data Protection

Your privacy is paramount to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Platform, you consent to our data practices as described in the Privacy Policy.

6. User Conduct

You agree not to engage in any of the following prohibited activities:

  • Harassing, abusing, or harming other users
  • Impersonating any person or entity
  • Posting false, misleading, or fraudulent information
  • Sharing explicit or offensive content
  • Using the Platform for commercial purposes without authorization
  • Attempting to bypass our security measures
  • Collecting user data without consent

7. Verification Process

Viah Connect employs a rigorous verification process to ensure the authenticity of our members. You agree to:

  • Cooperate with our verification procedures
  • Provide authentic documentation when requested
  • Update your information promptly when changes occur
  • Understand that verification does not guarantee compatibility

8. Intellectual Property

All content on the Viah Connect Platform, including text, graphics, logos, images, and software, is the property of Viah Connect and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Viah Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Platform
  • Any conduct or content of any third party on the Platform
  • Unauthorized access, use, or alteration of your transmissions or content

10. Termination

Viah Connect reserves the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the courts of Australia.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: connect@viahconnect.com
Address: Available Across Australia & New Zealand